Join the Loudoun Stairs Team

Loudoun Stairs is a leading manufacturer of custom stair and handrail products. Here is our listing of current open positions. If you see a job for which you’d like to apply, please complete our Employment Application and return it to

Available Positions

Position One - Customer Service Associate

Loudoun Stairs, Inc . is seeking a candidate with customer service experience. Candidate must be able to multi-task, prioritize scheduling, filing, organizing, verifying orders against source documents and contracts, and meeting deadlines. Qualified applicant must be detail oriented, work well under pressure, and have strong communication skills. Microsoft Office skills are required. Knowledge in the construction industry is preferred.

A typical day as a customer service associate includes, but is not limited to, the following:

  • Receive and process incoming orders for materials.
  • Inform customers of receipt, prices, shipping dates, delays; and handling complaints.
  • Obtain customers’ names, addresses, and billing information, product numbers, and specifications of items to be purchased, and enter this information in ordering software.
  • Inform customers by email or telephone of order information, such as unit prices, shipping dates, and any anticipated delays.
  • Receive and respond to customer complaints.
  • Verify customer and order information for correctness, checking it against previously obtained information as necessary.
  • Confirm with specified departments preparation and shipment of orders to designated locations.
  • Check records to determine availability of requested merchandise.
  • Review orders for completeness according to reporting procedures and forward incomplete orders for further processing.

Benefits include: dental, health, vision, life, 401(k), 2 weeks vacation; standard holidays; additional paid time off during closure beween Christmas and New Years.

Hours: Monday-Friday 7:00 a.m. – 3:30 p.m. with flex time available on Fridays from 6:00 a.m. to 2:30 p.m.

Job Type: Full-time

Salary: $14.00 to $15.00 /hour

Required experience:

  • Word: 1 year
  • Construction: 1 year
  • Excel: 1 year
  • Outlook: 1 year

Required license or certification:

  • Driver’s License

Position Two - High Gear Truck Repair Diesel Mechanic

High Gear Truck Repair is the sister company of Loudoun Stairs and they are looking for a Diesel Truck Mechanic for light to medium duty trucks. Responsibilities include inspecting, troubleshooting, repairing and maintaining trucks, tractors, and trailers. As a member of our team, you should be self-motivated, professional, be able to thrive in a fast-paced work environment, possess a positive attitude and take pride in delivering quality work.job requirements.

  • Candidates must have own tools
  • A minimum (3) years of technical training and/or work experience in truck repair
  • Diagnosing problems and preventive maintenance
  • Clean driving record
  • Successful passing of DOT Physical

We offer competitive wages and opportunities based on skill level and experience. Our benefits include Medical, Dental, Vision, Rx, Life Insurance, voluntary short and long term disability, 401(K), holidays, and two weeks vacation leave.

Job Type: Full-time

Required experience:

  • Diesel Mechanic: 3 years

Required license or certification:

  • Driver


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